Privacy Policy

We take the privacy of our website users very seriously. We ask that you read this Privacy Policy ("the Policy") carefully as it contains important information about how we will use your personal data.

For the purposes of the Data Protection Act 1998, "we" or "us" is the Data Controller as appointed by and being Rubber Roofing Supplies Northwest Limited responsible for, and controls the processing of, your personal data.

We may change this Privacy Policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version which will apply each time you access this website.


From time to time, you will be asked to submit personal information about yourself (such as name and email address) in order to receive or use services on our website. Such services include membership, newsletters, competitions and special offers. By entering your details in the fields requested, you enable Rubber Roofing Supplies Northwest Limited and its agents and service providers to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information, we will act in accordance with current legislation and aim to meet current Internet best practice.

In general, any information you provide to Rubber Roofing Supplies Northwest Limited will only be used within Rubber Roofing Supplies Northwest Limited and by its agents and service providers. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to or otherwise engage in any disruptive behaviour on, Rubber Roofing Supplies can use whatever information that is available to it about you to stop such behaviour. This may involve informing relevant third parties such as your employer, Internet service provider and law enforcement agencies about the content and your behaviour.

We will hold your personal information on our systems for as long as you use the service you have requested and remove it in the event that the purpose has been met, or, in the case of Rubber Roofing Supplies Northwest Limited membership you no longer wish to continue your registration as a member or you expressly advise us to remove it. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

We may monitor your usage of this website. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. Please see further the section on Use of cookies below.


A cookie is small amount of data that is sent to your computer by the website server. The cookie often contains an anonymous unique identifier such that it identifies your computer to the server but in isolation does not contain any personal information in itself identifying you. The cookie is stored on your computer's hard drive. On subsequent pages that you visit the stored cookie is sent back to the server and thus the server is able to see that you are a returning visitor. Without the cookie each and every page you request will, to the server, look like you've retrieved it for the very first time.

Users can configure their browser to accept all cookies, to notify them when a cookie is issued, or not to accept cookies at any time. If you choose the latter then certain personalised services cannot be provided and accordingly you may not be able to take full advantage of all of the website features. Each browser is different, so consult the user manual for your browser to learn how to change your cookie preferences.

If you have set your browser to decline cookies you can still browse until such time as you wish to register for membership. Use of the member services require that you configure your browser to accept cookies. Cookies provide a safer environment than alternative methods of identifying revisiting members.

The login page has a convenience facility called Remember Me. Ticking this box allows you to return to the site without needing to login every time to see member only pages. You will still be asked for your password on important pages such as when accessing your account. This feature is implemented by storing permanent cookies on your computer that identifies you to our system. The permanent cookies remain on your computer after closing the browser. These permanent cookies are deleted regardless whenever you specifically logout from our system. By not ticking this box session cookies are used instead that expire when you close the browser. You should not tick this on public terminals such as in libraries or Internet cafes.

For further information on cookies please visit


You have the right to request access to personal data which we may process about you. If you wish to exercise this right you should:

Put your request in writing.

  • Include proof of your identity and address. (eg. a copy of your driving licence or passport, and a recent utility or credit card bill.)
  • Specify the personal data you want access to, including any account or reference numbers where applicable.
  • You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right you should:

Put your request in writing.

  • Provide us with enough information to identify you. (eg. account number, username, email address and registration details.)
  • Specify the information that is incorrect and what it should be replaced with.


When you send email or other communication to Rubber Roofing Supplies NW, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

LINKS TO OTHER SITES may provide links to other websites. These websites are not covered by this Privacy Policy. If you do follow a link to any of these websites you should review their privacy policies before submitting any personal data to these sites or accepting cookies from them.


We welcome your feedback and questions. If you have any additional questions or comments, please contact us